Question 1

Who is Socialness for?

Accepted Answer

Socialness is built for entrepreneurs, small business owners, freelancers, marketing teams, Head of Sales, Head of Marketing, agencies, and anyone who wants to grow on social media without spending hours every week. Whether you’re managing your own brand, running campaigns for clients, or just starting out — Socialness gives you the AI tools to create content, stay consistent, and get results. No need to be a designer, copywriter, or data analyst: the platform is simple enough for beginners, but powerful enough for professionals. ‍

Question 2

Which SEO keywords should I target?

Accepted Answer

3. Which SEO keywords should I target? Focus on relevant queries such as:

Question 3

Where can I find my referral link and assets?

Accepted Answer

Once approved, you’ll get access to your affiliate dashboard with your unique tracking link, banners, and content suggestions to help you get started fast.

Question 4

When and how do I get paid?

Accepted Answer

Payouts are processed monthly via PayPal (or bank transfer for larger affiliates). You’ll be paid after a 30-day validation period on each payment to account for refunds or cancellations.

Question 5

What payment method do you accept?

Accepted Answer

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as other popular online payment methods. Whether you’re paying from your desktop or mobile, our checkout is secure, fast, and easy to use.

Question 6

What languages does Socialness support?

Accepted Answer

Our website (where you are right now) is currently available in 4 languages: English, French, Spanish, and German. Our app interface (where you will go AFTER your connect) supports 6 languages: English, French, Spanish, German, Portuguese, and Italian. When it comes to content generation in AI Content Studio, Socialness can create posts in over 46 languages, helping you reach your audience wherever they are.

Question 7

What kind of customer support do you offer?

Accepted Answer

We offer live chat and email support for all plans. Agencies and enterprise users also receive access to priority support and personalized onboarding.

Question 8

What kind of content works best for affiliation?

Accepted Answer

Video performs really well — tutorials, reviews, or comparisons with tools like Hootsuite or Buffer or other AI Social Media Platforms. Educational blog posts and social media demos are also great. ‍

Question 9

What is Socialness and how does it work?

Accepted Answer

Socialness is an all-in-one AI platform that helps you create, plan, publish, and analyze your social media content — without needing a big team. Here’s exactly how it works:  In short: Socialness helps you do what a full social media team would — but faster, cheaper, and smarter, thanks to AI. ‍

Question 10

What is Social Media Hub?

Accepted Answer

The Social Media Hub connects all your accounts (Instagram, LinkedIn, etc.) in one place. From this dashboard, you can manage posts, messages, analytics, and link tracking without switching platforms. It saves time and keeps your workflow centralized and organized. ‍

Question 11

What is Smart Content Calendar?

Accepted Answer

With Smart Content Calendar, leverage this feature to plan, optimize, and publish social content with clarity, consistency, and zero guesswork.

Question 12

What is Performance Analytics Coach?

Accepted Answer

The Performance Analytics Coach looks at how your posts perform across platforms. It highlights what works best, what doesn’t, and gives you simple explanations: “Your videos get 60% more engagement — post more of them.” You don’t need to interpret graphs — the insights are written in plain English. ‍

Question 13

What is Brand Strategy Lab?

Accepted Answer

The Brand Strategy Lab analyzes your website and social media to understand your brand positioning. It extracts your values, tone of voice, visual identity, and target keywords — then gives recommendations on how to improve your content strategy and differentiation. It’s like a branding audit, done in minutes. ‍

Question 14

What is AI Persona Builder?

Accepted Answer

The AI Persona Builder helps you create detailed marketing personas. Based on what you defined or what the Brand Strategy Lab extracted, the tool generates a clear persona with demographics, goals, frustrations, tone of voice, and content preferences — so you can write more targeted content. It helps you better target your content and messaging. ‍

Question 15

What is AI Link Builder & Shortener?

Accepted Answer

AI Link Builder & Shortener lets you create short, trackable links in seconds. You enter any URL, and the tool automatically adds UTM parameters (like campaign, source, and medium), then generates a short version of the link. You can also create QR codes from the same link — ready to share or publish. ‍

Question 16

What is AI Content Studio?

Accepted Answer

The AI Content Studio helps you create ready-to-publish social media posts (text + image), fully tailored to your brand, your personas, and each platform. It can suggest post ideas based on your previously defined brand and personas, then generate both the caption and the matching image — all adapted to the platform you choose (e.g. Instagram, LinkedIn, X). You can review, edit, or regenerate each element before publishing. Want to write content from a brief, a YouTube video, a blog article, or any URL? It can do that too — while staying consistent with your audience and brand positioning. ‍

Question 17

What can I do with Socialness?

Accepted Answer

With Socialness, you can manage your entire social media workflow — from strategy to publishing — using AI-powered tools. Here’s what you can do:  You don’t need extra tools or a big team — Socialness helps you create smarter content, stay organized, and improve results faster. ‍

Question 18

Is there an onboarding process or demo available?

Accepted Answer

Yes, new users receive onboarding guidance as soon as they join the platform. We also videos and a live chat, contact our Customer Success team to request a personalized walkthrough or simple ask questions.

Question 19

Is there a minimum payout threshold?

Accepted Answer

Yes, the minimum payout amount is $50. If you haven’t reached that by the end of the month, your balance rolls over to the next month.

Question 20

Is there a cookie duration for referrals?

Accepted Answer

Yes, our affiliate tracking cookie lasts 60 days. That means if someone clicks your link and subscribes within 60 days, you’ll still earn the commission.

Question 21

Is my data secure with Socialness?

Accepted Answer

Yes, we take data security seriously. Socialness uses encryption and secure authentication protocols to protect your data at all times.

Question 22

Is my content used to train your AI?

Accepted Answer

No, your content is not used to train our AI models. Socialness uses your data only to deliver personalized recommendations securely and privately.

Question 23

Is Socialness better for individuals or teams?

Accepted Answer

Both. Individuals can use Socialness to save time and create better content with AI. Teams and agencies benefit from collaboration features, approval workflows, and multi-brand management. Plans are designed to scale with your needs.

Question 24

Is Socialness GDPR-compliant?

Accepted Answer

Yes, Socialness complies with the General Data Protection Regulation (GDPR) to ensure your data privacy and transparency.

Question 25

How much can I earn per referral?

Accepted Answer

You earn 30% recurring commission for every paying customer you refer—for as long as they stay subscribed. That means predictable monthly income.

Question 26

How does the Socialness affiliate program work?

Accepted Answer

Our affiliate program rewards you for referring paying customers. Once someone signs up through your unique link and becomes a paid user, you earn a recurring commission on every payment.

Question 27

How can I promote Socialness to earn more commissions?

Accepted Answer

Share your unique affiliate link on social media, YouTube, blogs, or newsletters. The more visibility you generate, the more you earn.

Question 28

Does Socialness support approval workflows?

Accepted Answer

Yes, you can manage approval workflows for content publishing, allowing editors or managers to review posts before they go live.

Question 29

Does Socialness offer analytics and performance reports?

Accepted Answer

Yes, Socialness provides detailed analytics and AI-generated performance insights that help you understand what content works and how to improve engagement.

You can find everything you need here : Performance Coach Analytics

Question 30

Does Socialness integrate with YouTube?

Accepted Answer

Yes, Socialness integrates with YouTube. You can connect your YouTube account and manage posts, scheduling, and performance analytics directly from your Socialness dashboard.

Question 31

Does Socialness integrate with X (Twitter)?

Accepted Answer

Yes, Socialness integrates with X (Twitter). You can connect your X (Twitter) account and manage posts, scheduling, and performance analytics directly from your Socialness dashboard.

Question 32

Does Socialness integrate with TikTok?

Accepted Answer

Yes, Socialness integrates with TikTok. You can connect your TikTok account and manage posts, scheduling, and performance analytics directly from your Socialness dashboard.

Question 33

Does Socialness integrate with Pinterest?

Accepted Answer

Yes, Socialness integrates with Pinterest. You can connect your Pinterest account and manage posts, scheduling, and performance analytics directly from your Socialness dashboard.

Question 34

Does Socialness integrate with Notion?

Accepted Answer

Integration with Notion is in development. Currently, via our Smart Content Calendar, Socialness provides an intelligent planning system that organizes your content strategy across all platforms. The calendar helps you manage everything in one place so you can easily plan your posts across all your platforms. ‍

Question 35

Does Socialness integrate with LinkedIn?

Accepted Answer

Yes, Socialness integrates with LinkedIn. You can connect your LinkedIn account and manage posts, scheduling, and performance analytics directly from your Socialness dashboard.

Question 36

Does Socialness integrate with Instagram?

Accepted Answer

Yes, Socialness integrates with Instagram. You can connect your Instagram account and manage posts, scheduling, and performance analytics directly from your Socialness dashboard.

Question 37

Does Socialness integrate with Google Business Profile?

Accepted Answer

Yes, Socialness integrates with Google Business Profile. You can connect your Google Business Profile account and manage posts, scheduling, and performance analytics directly from your Socialness dashboard.

Question 38

Does Socialness integrate with Facebook?

Accepted Answer

Yes, Socialness integrates with Facebook. You can connect your Facebook account and manage posts, scheduling, and performance analytics directly from your Socialness dashboard.

Question 39

Does Socialness integrate with Dub.co?

Accepted Answer

Integration with Dub.co is currently under development. While it's not yet available in Socialness, we created our own AI Link Builder & Shortener that lets you create short, trackable links in seconds. You enter any URL, and the tool automatically adds UTM parameters (like campaign, source, and medium), then generates a short version of the link. You can also create QR codes from the same link — ready to share or publish. ‍

Question 40

Does Socialness integrate with Canva?

Accepted Answer

Integration with Canva is in development. Currently, via our AI Content Studio, Socialness includes an AI image generator that creates custom visuals for each post based on your content and brand style. The algorithm analyzes your post text and brand guidelines to generate images that match your aesthetic, eliminating the need to design each visual manually. ‍

Question 41

Does Socialness integrate with Bitly?

Accepted Answer

Integration with Bitly is currently under development. While it's not yet available in Socialness, we created our own AI Link Builder & Shortener that lets you create short, trackable links in seconds. You enter any URL, and the tool automatically adds UTM parameters (like campaign, source, and medium), then generates a short version of the link. You can also create QR codes from the same link — ready to share or publish. ‍

Question 42

Does Socialness include a smart content calendar?

Accepted Answer

Yes, the Smart Content Calendar helps you plan posts based on your goals, personas, and past performance. It adapts to your workflow and keeps everything aligned across platforms.

Question 43

Do you store social media passwords?

Accepted Answer

No, Socialness does not store your social media passwords. We use secure OAuth authentication to connect your accounts safely.

Question 44

Do you offer discounts for non-profits or educational institutions?

Accepted Answer

Yes, we offer 50% discounts for non-profit organizations and educational institutions. Please contact our sales team for more information.

Question 45

Do you offer annual plans?

Accepted Answer

Yes. We offer both monthly and annual billing options. Annual plans come with a discount, allowing you to save up to 20% compared to monthly payments. You can switch from monthly to annual anytime in your billing settings.

Question 46

Do you offer a free trial?

Accepted Answer

Yes, you can try Socialness for free for 7 days — no credit card required. You’ll have access to all features (including AI content generation, performance analytics, and smart scheduling), so you can test the full workflow before committing. At the end of the trial, you can choose a paid plan or walk away — no strings attached.

Question 47

Do I need to enter my credit card information to explore our trial options?

Accepted Answer

No, you do not need to enter your credit card information to explore our trial options. Just click on Start Now and you are ready to start your trial.

Question 48

Do I need to be a Socialness user to become an affiliate?

Accepted Answer

No! Anyone can apply to our affiliate program, even if you're not a paying customer. But having experience with the platform can help you promote it more authentically.

Question 49

Can I use a domain name that looks like the official site?

Accepted Answer

No, you must not use domain names, subdomains, or landing pages that could be mistaken for our official site. For example, domains like socialness-app.com or get-socialness.ai that look too close to our brand are not allowed. Be transparent that you’re an affiliate, not the official publisher.

Question 50

Can I schedule content on multiple platforms at once?

Accepted Answer

Yes. You can plan and schedule content across multiple social platforms from a single calendar. Socialness adapts each post’s format to fit the platform’s requirements and posts them automatically at the best time.

Question 51

Can I run Google Ads or use paid traffic?

Accepted Answer

No, running paid ads to promote your affiliate link is not allowed — including Google Ads, Meta (Facebook/Instagram), TikTok Ads, or any other form of paid traffic. This ensures a fair environment for all affiliates and avoids competition with our own marketing campaigns.

Question 52

Can I request to delete my data?

Accepted Answer

Yes. As part of our privacy policy and GDPR compliance, you can request the deletion of your personal or business data at any time.

Question 53

Can I offer bigger discounts or create promo codes?

Accepted Answer

You’re only allowed to share official Socialness discount codes that we provide. Creating your own promo codes or falsely advertising larger discounts is misleading for users and violates our terms.

Question 54

Can I generate content in multiple languages?

Accepted Answer

Yes. Socialness can generate content in over 46 languages. The AI adapts the tone and structure to the selected language while keeping consistency with your brand voice and personas. This allows you to reach international audiences without switching platforms.

Question 55

Can I earn commissions on my own subscription?

Accepted Answer

No. Self-referrals — meaning purchasing a Socialness subscription through your own affiliate link — are not eligible for commission. The affiliate program is designed to reward you for referring others, not for personal use.

Question 56

Can I create a custom landing page or website?

Accepted Answer

Yes, as long as it’s transparent that you’re an affiliate and not pretending to be the official site. Be creative, but stay honest. And make sure to directly redirect to our website so user can use your affiliate link without extra steps.

Question 57

Can I connect more than one brand?

Accepted Answer

Yes. Socialness allows you to manage multiple brands or clients from a single account. Each brand can have its own strategy, calendar, content, and team. This is especially useful for agencies or social media managers.

Question 58

Can I collaborate with my team in Socialness?

Accepted Answer

Absolutely! Socialness includes built-in tools for content collaboration, review workflows, and team access management, making it ideal for agencies and internal teams.

Question 59

Can I change my plan later?

Accepted Answer

Yes. Easily adjust your subscription plan whenever you need! Upgrade or downgrade at any time, with changes effective from your next billing cycle.

Question 60

Can I cancel anytime?

Accepted Answer

Yes, you can cancel your subscription at any time from your account settings. You’ll keep access to all features until the end of your billing cycle. We also let you export your data and saved content before closing your account.

Question 61

Can I bid on the Socialness brand name in search engines?

Accepted Answer

No. Brand bidding — like targeting keywords such as “Socialness,” “Socialness.ai,” or misspellings — is strictly forbidden. This helps maintain brand integrity and avoids confusion for users searching for the official platform.

The SocialnessFAQ:

Frequently asked questions

General

Features

Pricing

Integrations

Security

Privacy

Support

Affiliates