What kind of customer support do you offer?

No, you must not use domain names, subdomains, or landing pages that could be mistaken for our official site. For example, domains like socialness-app.com or get-socialness.ai that look too close to our brand are not allowed. Be transparent that you’re an affiliate, not the official publisher.

Yes, the minimum payout amount is $50. If you haven’t reached that by the end of the month, your balance rolls over to the next month.

Yes, Socialness integrates with LinkedIn. You can connect your LinkedIn account and manage posts, scheduling, and performance analytics directly from your Socialness dashboard.

The AI Persona Builder helps you create detailed marketing personas.

Based on what you defined or what the Brand Strategy Lab extracted, the tool generates a clear persona with demographics, goals, frustrations, tone of voice, and content preferences — so you can write more targeted content.

It helps you better target your content and messaging.

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The Brand Strategy Lab analyzes your website and social media to understand your brand positioning.

It extracts your values, tone of voice, visual identity, and target keywords — then gives recommendations on how to improve your content strategy and differentiation.

It’s like a branding audit, done in minutes.

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No. Brand bidding — like targeting keywords such as “Socialness,” “Socialness.ai,” or misspellings — is strictly forbidden. This helps maintain brand integrity and avoids confusion for users searching for the official platform.

Socialness is an all-in-one AI platform that helps you create, plan, publish, and analyze your social media content — without needing a big team.

Here’s exactly how it works:

• It starts by analyzing your brand and target audience using the Brand Strategy Lab and AI Persona Builder.
• Based on that, the AI Content Studio generates text and image posts adapted to your brand voice, your personas, and the platform (e.g. Instagram, LinkedIn, TikTok).
• You organize everything in the Smart Content Calendar, which suggests when and where to publish, and helps you coordinate campaigns across platforms.
• You can generate short, trackable links and QR codes with the AI Link Builder & Shortener, complete with automatic UTM tags.
• Once published, the Performance Analytics Coach tells you which posts worked best — and why — with clear, actionable insights (not just numbers).
• Finally, you can manage all your social accounts from one place with the Social Media Hub, including collaboration with your team, message replies, and campaign tracking.

In short: Socialness helps you do what a full social media team would — but faster, cheaper, and smarter, thanks to AI.

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