Support

What kind of customer support do you offer?

We offer live chat and email support for all plans. Agencies and enterprise users also receive access to priority support and personalized onboarding.

You might also be wondering

Can I collaborate with my team in Socialness?

Absolutely! Socialness includes built-in tools for content collaboration, review workflows, and team access management, making it ideal for agencies and internal teams.

Does Socialness integrate with Pinterest?

Yes, Socialness integrates with Pinterest. You can connect your Pinterest account and manage posts, scheduling, and performance analytics directly from your Socialness dashboard.

Do you offer a free trial?

Yes, you can try Socialness for free for 14 days — no credit card required. You’ll have access to all features (including AI content generation, performance analytics, and smart scheduling), so you can test the full workflow before committing. At the end of the trial, you can choose a paid plan or walk away — no strings attached.

Does Socialness integrate with Dub.co?

Integration with Dub.co is currently under development. While it's not yet available in Socialness, we created our own AI Link Builder & Shortener that lets you create short, trackable links in seconds.

You enter any URL, and the tool automatically adds UTM parameters (like campaign, source, and medium), then generates a short version of the link.

You can also create QR codes from the same link — ready to share or publish.

Which SEO keywords should I target?

3. Which SEO keywords should I target?

Focus on relevant queries such as:

  • “Socialness review”
  • “Socialness tutorial”
  • “Best AI social media tool”
  • “Socialness vs Hootsuite”
  • “Automate content planning with AI”
Does Socialness include a smart content calendar?

Yes, the Smart Content Calendar helps you plan posts based on your goals, personas, and past performance. It adapts to your workflow and keeps everything aligned across platforms.

What is Performance Analytics Coach?

The Performance Analytics Coach looks at how your posts perform across platforms.

It highlights what works best, what doesn’t, and gives you simple explanations:

“Your videos get 60% more engagement — post more of them.”

You don’t need to interpret graphs — the insights are written in plain English.

Want more answers?

Browse all questions in one place and find more helpful answers here. Explore the full FAQ. 👇🏽

Transform your social strategy into measurable business results - Socialness.ai