Privacy

Is Socialness GDPR-compliant?

Yes, Socialness complies with the General Data Protection Regulation (GDPR) to ensure your data privacy and transparency.

You might also be wondering

Is there an onboarding process or demo available?

Yes, new users receive onboarding guidance as soon as they join the platform. We also videos and a live chat, contact our Customer Success team to request a personalized walkthrough or simple ask questions.

Is my content used to train your AI?

No, your content is not used to train our AI models. Socialness uses your data only to deliver personalized recommendations securely and privately.

What is Socialness and how does it work?

Socialness is an all-in-one AI platform that helps you create, plan, publish, and analyze your social media content — without needing a big team.

Here’s exactly how it works:

  • It starts by analyzing your brand and target audience using the Brand Strategy Lab and AI Persona Builder.
  • Based on that, the AI Content Studio generates text and image posts adapted to your brand voice, your personas, and the platform (e.g. Instagram, LinkedIn, TikTok).
  • You organize everything in the Smart Content Calendar, which suggests when and where to publish, and helps you coordinate campaigns across platforms.
  • You can generate short, trackable links and QR codes with the AI Link Builder & Shortener, complete with automatic UTM tags.
  • Once published, the Performance Analytics Coach tells you which posts worked best — and why — with clear, actionable insights (not just numbers).
  • Finally, you can manage all your social accounts from one place with the Social Media Hub, including collaboration with your team, message replies, and campaign tracking.

In short: Socialness helps you do what a full social media team would — but faster, cheaper, and smarter, thanks to AI.

What is AI Content Studio?

The AI Content Studio helps you create ready-to-publish social media posts (text + image), fully tailored to your brand, your personas, and each platform.

It can suggest post ideas based on your previously defined brand and personas, then generate both the caption and the matching image — all adapted to the platform you choose (e.g. Instagram, LinkedIn, X).

You can review, edit, or regenerate each element before publishing.

Want to write content from a brief, a YouTube video, a blog article, or any URL? It can do that too — while staying consistent with your audience and brand positioning.

Do you offer discounts for non-profits or educational institutions?

Yes, we offer 50% discounts for non-profit organizations and educational institutions. Please contact our sales team for more information.

What is Social Media Hub?

The Social Media Hub connects all your accounts (Instagram, LinkedIn, etc.) in one place.

From this dashboard, you can manage posts, messages, analytics, and link tracking without switching platforms.

It saves time and keeps your workflow centralized and organized.

Does Socialness integrate with TikTok?

Yes, Socialness integrates with TikTok. You can connect your TikTok account and manage posts, scheduling, and performance analytics directly from your Socialness dashboard.

Want more answers?

Browse all questions in one place and find more helpful answers here. Explore the full FAQ. 👇🏽

Transform your social strategy into measurable business results - Socialness.ai