Pricing

Can I change my plan later?

Yes. Easily adjust your subscription plan whenever you need! Upgrade or downgrade at any time, with changes effective from your next billing cycle.

You might also be wondering

Can I cancel anytime?

Yes, you can cancel your subscription at any time from your account settings. You’ll keep access to all features until the end of your billing cycle. We also let you export your data and saved content before closing your account.

What kind of customer support do you offer?

We offer live chat and email support for all plans. Agencies and enterprise users also receive access to priority support and personalized onboarding.

Can I collaborate with my team in Socialness?

Absolutely! Socialness includes built-in tools for content collaboration, review workflows, and team access management, making it ideal for agencies and internal teams.

Does Socialness include a smart content calendar?

Yes, the Smart Content Calendar helps you plan posts based on your goals, personas, and past performance. It adapts to your workflow and keeps everything aligned across platforms.

Can I bid on the Socialness brand name in search engines?

No. Brand bidding — like targeting keywords such as “Socialness,” “Socialness.ai,” or misspellings — is strictly forbidden. This helps maintain brand integrity and avoids confusion for users searching for the official platform.

What is AI Content Studio?

The AI Content Studio helps you create ready-to-publish social media posts (text + image), fully tailored to your brand, your personas, and each platform.

It can suggest post ideas based on your previously defined brand and personas, then generate both the caption and the matching image — all adapted to the platform you choose (e.g. Instagram, LinkedIn, X).

You can review, edit, or regenerate each element before publishing.

Want to write content from a brief, a YouTube video, a blog article, or any URL? It can do that too — while staying consistent with your audience and brand positioning.

What can I do with Socialness?

With Socialness, you can manage your entire social media workflow — from strategy to publishing — using AI-powered tools.

Here’s what you can do:

  • Generate post ideas based on your brand and your audience personas
  • Create social media content (text + image) adapted to each platform (e.g. LinkedIn, Instagram, X)
  • Organize and plan your content using a smart calendar that suggests the best times to post
  • Shorten your links and add UTM tracking automatically, with optional QR code generation
  • Track the performance of your content, and get clear, actionable insights from the Analytics Coach
  • Align everything with your brand strategy, thanks to built-in tools that help define your tone, message, and positioning
  • Collaborate with your team and manage all your accounts from a single dashboard

You don’t need extra tools or a big team — Socialness helps you create smarter content, stay organized, and improve results faster.

Want more answers?

Browse all questions in one place and find more helpful answers here. Explore the full FAQ. 👇🏽

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