Can I cancel anytime?
Yes, you can cancel your subscription at any time from your account settings. You’ll keep access to all features until the end of your billing cycle. We also let you export your data and saved content before closing your account.
You might also be wondering
Payouts are processed monthly via PayPal (or bank transfer for larger affiliates). You’ll be paid after a 30-day validation period on each payment to account for refunds or cancellations.
Yes. You can plan and schedule content across multiple social platforms from a single calendar. Socialness adapts each post’s format to fit the platform’s requirements and posts them automatically at the best time.
Yes. Socialness allows you to manage multiple brands or clients from a single account. Each brand can have its own strategy, calendar, content, and team. This is especially useful for agencies or social media managers.
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as other popular online payment methods. Whether you’re paying from your desktop or mobile, our checkout is secure, fast, and easy to use.
Yes, our affiliate tracking cookie lasts 60 days. That means if someone clicks your link and subscribes within 60 days, you’ll still earn the commission.
No. Self-referrals — meaning purchasing a Socialness subscription through your own affiliate link — are not eligible for commission. The affiliate program is designed to reward you for referring others, not for personal use.
The Performance Analytics Coach looks at how your posts perform across platforms.
It highlights what works best, what doesn’t, and gives you simple explanations:
“Your videos get 60% more engagement — post more of them.”
You don’t need to interpret graphs — the insights are written in plain English.
Want more answers?
Browse all questions in one place and find more helpful answers here. Explore the full FAQ. 👇🏽
